This website is provided by us as a service to our customers. Our business bearing the distinctive commercial title “DOUBLE AXE” (hereafter referred to as the Company) is active in the sale of artistic objects, jewelry, weavings, accessories and seasonal items. The Company sells its merchandise through its store (located at 7 Voulis street, Athens, Greece) and electronically through its e-shop following the link www.diplouspelekis.gr (hereafter referred to as the Site).
Please review the following terms and conditions that govern this Site. If you do not agree with them, you may not use this Site. Please note that your use of this Site constitutes your unconditional agreement to follow and be bound by these terms and conditions.
MODIFICATION OF TERMS
These general terms govern the use of the Site and any related sale that might arise through it.
The Company reserves the right to update and modify the terms and conditions at any time. If the terms and conditions have been updated the Company will post them on this Site and note the date it was last updated.
COPYRIGHTS AND TRADEMARKS
All materials, including services, products, images, graphics, photographs, designs, texts that are part of this Site (collectively, the “Contents”) are subject to intellectual property rights, including without in any way limiting the generality of the foregoing copyrights and trademarks owned or licensed to the Company, and are protected by Greek, European and international copyright laws.
It is prohibited to copy, reproduce, republish, resell the Contents of this Site without the prior wtitten permission of the Company.
The Company is the proprietor of the trademarks contained on this Site and is protected from their use by third parties. The Copmany and its suppliers expressly reserve all intellectual property rights in all Contents, products, tools and other material that appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under the Company’s or any third party’s intellectual property rights.
In any case the appearance and display of the Contents on this Site should in no way be construed as a transfer or assignment of their license or right of use.
TRANSFER CONFIDENTIALITY/PERSONAL DATA
The information you share with the Company allows us to provide the products and services you want while giving you the very best shopping experience. Part of providing superior customer service includes making sure that we protect your personal information. All information transmitted by you is confidential and the Company has taken all necessary measures to use them only in the context of the services provided. Any personal data declared on this Site is kept solely for transactional reasons and any reasonable steps to secure this data have been taken.
At any given time the user reserves the right to receive information about the existence of their personal data and/or object to further process, correction, modification of them in accordance with current legislation on personal data protection. The Company does not disclose personal data of customers or their transactions, unless it has a written authorization from the customer approving such action or is obliged to do so by a court desicion or decision of another public authority.
The users of this Site accept, consent and agree that they will make lawful use of it. The purchase of goods through the online store of the Company is allowed only to users who have the legal right to conclude transactions as defined by Greek law. The user is not permitted to attempt unauthorized access to this Site and its server in order to transmit software viruses or other code files or programs (e.g “Trojan horses”, “computer worms” etc) that are malicious or technologically malicious and harmful. Any such violation will be reported to the competent law enforcement authorities. Any other use, including the reproduction, modification, distribution, transmission, republication, display of the Contents of this Site is strictly prohibited. Similarly, in the event of such a breach, the use of the Site will be terminated immediately.
GOVERNING LAW AND COMPETENT COURTS
All disputes arising out of or in connection with the online store shall be governed by, interpreted under, and construed in accordance with the laws of Greece. In the event of any dispute arising out of or relating to this Site or any agreement, the parties undertake to make any effort to reach an amicable settlement of their differences. If the matter cannot be solved amicably, it shall be referred to the Court Authorities of Athens which are exclusively responsible fot resolving such disputes.
TERMS OF SALE
The Company makes every possible effort to provide clear information on the main features and construction materials of each product on its e-shop. This information (product description, construction materials, performance claims, guarantees) is provided by our suppliers/artists. The Company is not responsible for any incorrect information coming from them. Similarly, the Company is not responsible for misuse or mishandling of the product by the customer. The Company makes every effort to ensure that the images /photos displayed on the e-shop correspond to the respective products. However, as the products are handmade, there may be differences in their shape, size, colour or surface. These differences are generally considered minor and do not have any effect on the perfection of the products. By choosing a product the costumer accepts the eventual existence of such minor differences.
The product prices are listed in euros, include VAT but do not include shipping cost which is borne by the costumer and will be calculated separately when placing the order.
The Company reserves the right to modify the prices of the products on the e-shop at any time. Prices are subject to typographical error.
ORDER REGISTRATION/CUSTOMER CONSENT
Orders are accepted through the Company’s e-shop, via e-mail or telephone. The customer has the sole responsibility to provide accurate information concerning the data requested in the relevant forms. The registration of the order by the customer implies the unconditional acceptance of the terms of sale in their entirety. The confirmation of acceptance of the order by the Company will be delivered via e-mail to the e-mail address provided in the order form by the customer.
AVAILABILITY/DELIVERY OF PRODUCTS
The Company’s products are handmade and produced in limited quantities. In the event that a product is not immediately available but can be manufactured the customer will be notified as such via e-mail. The Company makes every effort for the swift completion of the order. If for any reason there is a delay, the Company will offer the customer the option to either continue the purchase with a new delivery date or cancel the order with a full refund. The Company also reserves the right to cancel any order after acceptance. Some reasons that may result in an order being cancelled are: incorrect completion of the order form by the costumer; inaccuracy or errors in product or pricing information; a product recall on the item purchased; problems identified by the credit provider etc.
The delivery time is based on the information provided by the courier companies and therefore the Company is not responsible for any delay on their part. The Company is not responsible for delivery delays due to incorrect address provided by the customer. In case of strike and force majeure the Company is not responsible for any delivery delays. The order is considered to have been delivered when the customer or a third party designated by the customer has acquired the product, the signing of the delivery receipt being the evidence. Any order that has not been received by the customer and has been returned to the Company as unclaimed can be re-shipped to the customer who will be charged again with the shipping fees. The Company reserves the right to reject further orders of customers with a history of repeated cancellations, returns and/or denials of receipt.
The Company is not responsible for any failure to fulfill or delay in the fulfillment of any of its obligations in cases of force majeure. The fullfilment of the Company’s obligations will be suspended for the duration of the force majeure and the time required for the subsequent fullfilment of its obligations will be extended by an interval equal to the time laps of the corresponding period.
LIMITATION OF LIABILITY
Last update on March 5, 2021
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